Kroger Community Rewards

St. Helen Catholic School is registered under the Kroger Community Rewards Program. Every time you shop at Kroger and use your Kroger Plus card, a portion of your sales will go towards SHCS!

Kroger Community Rewards Flier

How to sign up:
  1. Register for a Kroger Plus Card
  2. Register your KPC online HERE
  3. Link your KPC to the St. Helen Catholic School Community
  4. Begin Shopping.

If you have any questions, please email Raquel Wood at

Step by Step Enrollment
  1. Fill out the Enrollment Application
  2. Attach the 501(c)(3) Letter of Determination and 990 Form. (First page of 990 form only)
  3. Attach the signed Terms and Conditions
  4. Email or mail all of the above to: Kroger Food Stores, 19245 David Memorial Drive, Shenandoah, TX 77385 Phone: 1-866-995-7643 Local Phone: 713-507-6220 Email:
  5. Within 10-14 business days, you will receive a confirmation email listing your organization’s new exclusive Kroger Community Rewards identification number.
  6. Starting August 1, 2013, your group participants and supporters can enroll their Kroger shops at Kroger using his or her Kroger Plus Card, your organization will begin accumulating for your organization.
  7. Beginning September 1, 2013, every time an enrolled participant of your organization shops at Kroger using his or her Kroger Plus Card, your organization will begin accumulating for your organization.

Note: If your organization is a school or church, please include a letter (with the letterhead of the organization) from the principal or pastor stating that he or she is aware that the organization will be participating in the Kroger Community Rewards program.



Will my organization receive credit for sales under the old program if our remaining Kroger Gift Card Fundraising balance does not reach $500 by the July 31, 2013 payout?

Yes. Each Kroger Gift Card Fundraising organization will receive a final payout of any and all monies accrued, for the cycle ending July 31, 2013.

What will happen to the balances left on my participant’s Kroger gift cards after July 31, 2013?

Your organization received credit for the amount that was loaded on the gift card at the time it was reloaded. Any remaining balance on your gift card as of August 1, 2013 may still be used for Kroger purchases. Rewards may be earned under the new Kroger Community Rewards program as long as the gift card holder has signed up successfully for the new program and uses his or her Kroger Plus Card at the time of purchase.


How long will it take for Kroger to assign my organization’s number and how will I be notified?

You will be emailed your exclusive organization number within 10 to 14 business days of Kroger receiving all required documentation.

Will my organization need to be re-enrolled each year?

No, organizations will not need to enroll each year, but each participant of your organization will be required to re-enroll his or her Kroger Plus Card on an annual basis.

Why do my participants have to re-enroll next year if they were already participating prior to September 1, 2013?

The Kroger Community Rewards program will be evaluated every year and changes will be considered based on the success of the program. It also gives each organization an opportunity to refresh their participation by spreading the word to new participants and keeping the previous participants informed of any changes to the program.


Can I as the organization coordinator fax or mail my list of participants to Kroger?

No. Enrollment for all organizations participants must be processed through our secure website at

Can the organization coordinator register the Kroger Plus Cards for everyone in his/her organization?

No. Each individual must enroll his or her own Kroger Plus Card. This information is used to update their Kroger Plus Card information and due to privacy concerns, we cannot share it. Incorrect information would impact offers in the mail, fuel rewards, and other special promotions the customer receives.

How can I reach my organizations participants at one time and tell them about the program? I don’t want to mail a letter to every participant.

Kroger has made it easy to communicate with your participants about the Kroger Community Rewards program. Once you have received your exclusive organization number from Kroger, just publish our website address in a group email, newsletter, or bulletin.

How do participants enroll if they do not have internet access?

Nonprofit coordinators assume the responsibility for enrolling their participants who do not have internet access. Options include:

  • The public library has computers with internet access that they can use.
  • They can seek assistance from one of your participants who has a computer.
As an organization coordinator, can I recruit people to sign up with our organization at one of our public events or in front of a Kroger store?

Unfortunately, no. This program is designed for your organization’s participants, friends, supporters and family members. No solicitation to the general public is allowed.


How much can an organization earn?

Kroger will pay up to$1.5 million on a annual basis to participating organizations based on their percentage of spending as it relates to the total spending of all participating Kroger Community Rewards organizations.

Kroger limits a participating organization’s earned rewards to a maximum of $10,000 per cycle.

Kroger limits a participating household’s earned rewards to a maximum of $300 per cycle.

The minimum cycle payout is $25 per organization. In the event that an organization earns less than $25 in a cycle, Kroger will hold the amount until the next quarter that the reward exceeds $25 or until the end of the program term, whichever comes first.

Your cycle rewards check will be mailed within 30 days after the close of each cycle.

When will my organization receive reward checks?

The payment/donation schedule is:
Cycle 1: September 1 – November 30: Donations sent by December 31
Cycle 2: December 1 – February 28: Donations sent by March 31
Cycle 3: March 1 – May 31: Donations sent by June 30
Cycle 4: June 1 – August 31: Donations sent by September 30

Does Kroger have any restrictions on how our organization uses the rewards we earn?

All proceeds derived from the Kroger Community Rewards must be used for charitable purposes within the communities Kroger serves and cannot be used for political, legal or administrative purposes. Kroger Community Rewards has the discretion and right to terminate any organization from the program at any time if it is determined that any of the proceeds are used for political, legal, or administrative purposes.


How do I update information that may change for my organization (primary contact, new address, etc.)?

Mail or Email updates on your organization’s letterhead to:

Kroger Food Stores
Attn: Gift Service Department
19245 David Memorial Drive
Shenandoah, TX 77385

Phone: 1-866-995-7643


Once I have enrolled, is my personal information secure?

We do not sell trade or rent our customers’ personal information to outside companies or marketing firms. Please read our complete Privacy Policy online at


After I enroll my Kroger Plus Card with an organization, how long before my purchases start counting towards the rewards?

Your purchases will begin earning rewards for your designated organization within 7 to 10 business days of registering your Kroger Plus Card online (after the program’s official start date of September 1, 2013).

How do I know if my Kroger Plus Card is enrolled?

Within 7 to 10 business days of successfully enrolling your Kroger Plus Card, you will see at the bottom of your Kroger receipt: “At your request, Kroger is donating to “your organization name”.

Does everything in my shopping cart count towards my donation to my organization?

Supporters can earn rewards on almost anything, every time they shop. However there are specific purchases that cannot be included: Alcohol, Tobacco, Government Assisted Pharmacy Expenses, Postage Stamps, All Gift Cards, Bottle Deposits, Lottery and Promotional tickets, Money Orders, Western Union, Fuel and, Sales Tax are excluded from eligible purchases. Eligible pharmacy purchases include out of pocket co-pays for non-government assisted pharmacy programs.

Can I give to more than one organization?

No. Your Kroger Plus Card can be linked to only one organization at a time. However, you may change your nonprofit organization designation online by going to

Have questions not answered here?
Please contact Kroger Gift Services office, Monday through Friday at 1-866-995-7643